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A create ticket step in Scenario automations

Needed function:

A "create ticket" step in Scenario Automations

 

Scenario:

IT can receive tickets from users that also contains questions/tasks/problems that affcects other departments.

Now IT creates these tickets to those departments by manually adding a child ticket and copies the needed information from the ticket. Then deletes the parent-child relation as we don´t need the dependency between thoose.

 

This would be much easier and more effective to do in a Scenario. With a Create ticket step and the option to configure the tickets fields.

 

Would also be useful to have in the Workflow automation steps!

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