What's new in Freshservice is really annoying! And there seems no way to remove it except not using freshservice at al. It changes the app icon, favorites, icon in the tab bar, stays continues in the right of the screen as there are many presents. But all you get is an annoying counter that is on every tab and page of de freshservice tickets you have opent.
Please make a option to disable this 'feature'.
The purpose of freshservice is to let the users create tickets and as agent to solve this.
Now the purpose of freshservice is also annoying the agent before tickets are solved.
Please fix that.