New to freshservice - and trying to match up some reporting we used to do. Is there any way to filter in Analytics for Last X
Last Week
Last Month
Last Year
There does not seem to be - and I cannot spend the time to update items weekly/monthly. Am I completely missing something here? TIA
Best Answer
S
Sanofar Allahpichai
said
about 1 month ago
Hi Michael,
We do have the ability to filter reports based on the Last X time period. Try the filters as shown below:
If you would like to filter for a certain number of time period you can try this also:
You can replace the number 1 with any positive integer. Note that this is applicable to other Date filters like Assigned, Resolved, Closed, First Response and Last Update Date.
We hope this helps. Cheers :)
Regards, Sanofar Team Freshservice
Sanofar Allahpichai
said
about 1 month ago
Answer
Hi Michael,
We do have the ability to filter reports based on the Last X time period. Try the filters as shown below:
If you would like to filter for a certain number of time period you can try this also:
You can replace the number 1 with any positive integer. Note that this is applicable to other Date filters like Assigned, Resolved, Closed, First Response and Last Update Date.
Michael Landsittel
New to freshservice - and trying to match up some reporting we used to do. Is there any way to filter in Analytics for Last X
Last Week
Last Month
Last Year
There does not seem to be - and I cannot spend the time to update items weekly/monthly. Am I completely missing something here? TIA
Hi Michael,
We do have the ability to filter reports based on the Last X time period. Try the filters as shown below:
If you would like to filter for a certain number of time period you can try this also:
You can replace the number 1 with any positive integer. Note that this is applicable to other Date filters like Assigned, Resolved, Closed, First Response and Last Update Date.
We hope this helps. Cheers :)
Regards,
Sanofar
Team Freshservice
Sanofar Allahpichai
Hi Michael,
We do have the ability to filter reports based on the Last X time period. Try the filters as shown below:
If you would like to filter for a certain number of time period you can try this also:
You can replace the number 1 with any positive integer. Note that this is applicable to other Date filters like Assigned, Resolved, Closed, First Response and Last Update Date.
We hope this helps. Cheers :)
Regards,
Sanofar
Team Freshservice