Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report

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Publisher field

How do a manually enter a new Publisher in the Software Assets? 


Best Answer

Hi Adrian,


The ‘Publisher’ field in Software module fetches the data from the VENDOR catalog under Admin >> Asset Management >> Vendors. 


So you can add the new publisher values to the vendor list by clicking on 'New Vendor' .

 


Then select newly added value from the drop-down while creating a new software asset.


 

We hope this helps. Cheers :)


Regards,
Sanofar
Team Freshservice

Answer

Hi Adrian,


The ‘Publisher’ field in Software module fetches the data from the VENDOR catalog under Admin >> Asset Management >> Vendors. 


So you can add the new publisher values to the vendor list by clicking on 'New Vendor' .

 


Then select newly added value from the drop-down while creating a new software asset.


 

We hope this helps. Cheers :)


Regards,
Sanofar
Team Freshservice

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