Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Start a new topic
Answered

Publisher field

How do a manually enter a new Publisher in the Software Assets? 


Best Answer

Hi Adrian,


The ‘Publisher’ field in Software module fetches the data from the VENDOR catalog under Admin >> Asset Management >> Vendors. 


So you can add the new publisher values to the vendor list by clicking on 'New Vendor' .

 


Then select newly added value from the drop-down while creating a new software asset.


 

We hope this helps. Cheers :)


Regards,
Sanofar
Team Freshservice

1 Comment

Answer

Hi Adrian,


The ‘Publisher’ field in Software module fetches the data from the VENDOR catalog under Admin >> Asset Management >> Vendors. 


So you can add the new publisher values to the vendor list by clicking on 'New Vendor' .

 


Then select newly added value from the drop-down while creating a new software asset.


 

We hope this helps. Cheers :)


Regards,
Sanofar
Team Freshservice

Login or Signup to post a comment