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Knowledge Base Versioning

We’re excited to bring versioning to our Knowledge Base module!

Knowledge Base managers can now see the history of changes made in an article, restore articles to a previous version, and can also have a working draft to the article which will be captured as a new version. 

Here are a few benefits of article versioning: 

  1. Article versioning helps Knowledge Base contributors to create and maintain multiple versions of an article.

  2. Knowledge Base contributors can create a new version of an article from any existing version.

  3. All changes made will be stored as a new version of the article and the information in the existing article remains the same.

This feature will be available on the Pro & Enterprise plans

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