Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report

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Implemented

Introducing Content Fields to add a bit of richness to your forms

AVAILABLE ON INCIDENT AND SERVICE CATALOG FORMS


Content fields allow you to enrich your forms with Static Rich Content to provide a bit more structure to your forms and to enhance the overall form filling experience.


Content fields support the following elements:

  1. Headers

  2. Text Formatting and Colors

  3. Horizontal Lines

  4. Hyperlinks

  5. Ordered and Unordered Lists


Here's a link to the solution article to help you get started.





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