Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report

Start a new topic

Adding additional mailboxes without having to upgrade to a different plan

Currently, you get one mailbox on the base plan and unlimited on one of the higher plans. It would be great to be able to purchase additional mailboxes as an add-on. Either that or allow like 10 on the base plan to give customers some more ticket routing flexibility when creating tickets from emails.

Login or Signup to post a comment