When using the Tickets export feature. I would like to include all tickets regardless of creation date (i.e. created anytime).
Currently I have to Set Date and scroll back through the years.
I realise this is probably to ensure massive reports don't slow down your infrastructure, but given that I'm normally exporting open tickets the volume of those would never be huge, regardless of creation date.
Colin Aitken
When using the Tickets export feature. I would like to include all tickets regardless of creation date (i.e. created anytime).
Currently I have to Set Date and scroll back through the years.
I realise this is probably to ensure massive reports don't slow down your infrastructure, but given that I'm normally exporting open tickets the volume of those would never be huge, regardless of creation date.