A LinkedIn Live series with IT leaders. Save a seat for episode 1 with Colin McCarthy, VP of Global IT, Essense. Register Now

Start a new topic

Ability to copy a ticket

Our call logging system which we used before recently migrating to FS was able to make x number of copies of a ticket. This was very useful as users have a habit of putting multiple issues in one submission which we need to split into different tickets . Having to create them several times over with the same user details is a nuisance.

2 people like this idea
Login or Signup to post a comment