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Email alert on a new requestor creation request

Is there a way when a new requestor tries to register that an email alert can be set up to go to technician so they can then verify email and create the requestor as a contact 

1 Comment

Hi Hugh,

Currently, we don't have the option to send email alerts to technicians when there is a new-user signup request from the customer portal. You will only be able to enable or restrict all users from signing up via the requester portal using the below option: 


We understand your requirement so we will be happy to forward a feature request on your behalf to our product team. Cheers :)

Team Freshservice

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