Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Start a new topic

Ability to Export ticket Conversations / Comments

Could we please have the ability to export full ticket conversations, either (or both) via within each ticket itself (so an Export option) or allow to be included in Reports/Analytics.

We sometimes get audited, or managers needing an export of a ticket to review.

2 people like this idea
Login or Signup to post a comment