[FREE WEBINAR] 3 Ways ESM in Freshservice helps in Returning to Work | 10 AM PST | 11 AM AEST | 11 AM CEST - 10th Sept SAVE YOUR SEAT

Start a new topic

Requester Group Definitions


It would be great if we could define requester groups by "does not include" instead of just "includes" like with many other things in FS.

For example, I need to create a group for a specific job title, and another group for everyone that does not have that title. Currently in order to do this I have to create a group that includes every other job title in the org which is something like 300 items.

Login or Signup to post a comment