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Hi, it would be good to be able to add a note using the bulk update options or just in some way to add a note to multiple tickets.I have had several SRs raised recently, that each needed the same update adding to them, which as there were about 5 was a bit long winded.
Lynne Scofield
Hi, it would be good to be able to add a note using the bulk update options or just in some way to add a note to multiple tickets.
I have had several SRs raised recently, that each needed the same update adding to them, which as there were about 5 was a bit long winded.
2 people like this idea