[Free webinar] 6 Ways to Return to Work with Ease using Freshservice Integrations | 10 AM PST - 9th July, 2020 Save your seat

Start a new topic

custom impact

The impact (and priotity, ...) field are now default on low, medium, high. Due to contracts with other companies we use however also other categories such as critical. It would be a plus if we could add those. Now we're stuck with the default fields

Login or Signup to post a comment