Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report

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set Business Hours at 15 minute increments

I didn't find a similar thread in my searching, but I would like to be able to set the Business Hours schedule at something smaller than the current half-hour increments. Ideally, it would be at the minute, but would be OK with quarter hours.


Our help desk is open for at least 15 minutes past end of business day and having the business hours set to the top or bottom of the hour is causing issues in routing tickets to our agents.

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