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Hi,
Is there a glossary for tickets (like for analytics widget : https://support.freshservice.com/support/solutions/articles/50000001029-analytics-widgets-glossary ) ?
Is there a manual for best practices for tickets ?
Thanks
Hello,
Please find the help documentation on the tickets module in Freshservice including Ticket basics and glossary as part of the Agent user guide
here. Reach out to us at support@freshservice.com if you require further assistance.
Regards,
Sanofar
Freshservice Support
Thanks a lot !
ENSA Paris-Val de Seine
Hi,
Is there a glossary for tickets (like for analytics widget : https://support.freshservice.com/support/solutions/articles/50000001029-analytics-widgets-glossary ) ?
Is there a manual for best practices for tickets ?
Thanks
Hello,
Please find the help documentation on the tickets module in Freshservice including Ticket basics and glossary as part of the Agent user guide
here. Reach out to us at support@freshservice.com if you require further assistance.
Regards,
Sanofar
Freshservice Support
Sanofar Allahpichai
Hello,
Please find the help documentation on the tickets module in Freshservice including Ticket basics and glossary as part of the Agent user guide
here. Reach out to us at support@freshservice.com if you require further assistance.
Regards,
Sanofar
Freshservice Support
1 person likes this
ENSA Paris-Val de Seine
Thanks a lot !