We have recently launched forum for Freshworks developer community (https://community.developers.freshworks.com). We encourage all the developers to discuss queries, ambiguities, know-hows, and points of interest with fellow app developers and Freshworks’ engineers on the forum.
Visit the forum to sign up and be part of the awesome developer community!
Do you please mind posting the same question in the new Forum? We have moved all our experts to this place where you can expect faster help.