How does discovery agent know which company to report to? : Freshservice

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How does discovery agent know which company to report to?

Dan Colt

started a topic 11 months ago

The one agent I install loaded up into our account but it leaves me wondering how did it know which company.freshservice.com to load into?

Mohana Sidhaarth

said 11 months ago

Hi Dan,

When you download the Discovery Agent from the admin console, the installer contains a config file with a unique registration key and the account URI. The combination of the account URI and the reg key is used to identify which account to load the device info to.

I hope this helps.

Best,

Sid