Not sure why you can't filter based on every attribute in the system, seems a little short-sighted. Specifically what I'm looking to do today is to recategorize tickets. I'd like to filter based on the subject so I can then do a bulk action on those tickets. Apparently that's not possible. You should change that.
Loren Okuly
Not sure why you can't filter based on every attribute in the system, seems a little short-sighted. Specifically what I'm looking to do today is to recategorize tickets. I'd like to filter based on the subject so I can then do a bulk action on those tickets. Apparently that's not possible. You should change that.
7 people like this idea