Filter on Subject : Freshservice

L

Loren Okuly

started a topic 5 months ago

Not sure why you can't filter based on every attribute in the system, seems a little short-sighted. Specifically what I'm looking to do today is to recategorize tickets. I'd like to filter based on the subject so I can then do a bulk action on those tickets. Apparently that's not possible. You should change that.

J

Jerry J

said 5 months ago

I've complained about this exact issue.

S

Sundararajan Murapakkam Srinivasan Srinivasan

said 5 months ago

Hi Loren,

Thank you for your feedback. We will add this to our backlog.

I shall provide an update when we prioritise this request.

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Sundar

Product @ Freshservice