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Filter on Subject

Not sure why you can't filter based on every attribute in the system, seems a little short-sighted. Specifically what I'm looking to do today is to recategorize tickets. I'd like to filter based on the subject so I can then do a bulk action on those tickets. Apparently that's not possible. You should change that. 

2 people like this idea

I've complained about this exact issue.

Hi Loren,

Thank you for your feedback. We will add this to our backlog.

I shall provide an update when we prioritise this request.



Product @ Freshservice

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