Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report
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I am looking to separate Service Requests into an different filter view then my regular incidents and give them a different SLA model. Is this possible in the current version of fresh service? thank you.
Patrick Pollino
I am looking to separate Service Requests into an different filter view then my regular incidents and give them a different SLA model. Is this possible in the current version of fresh service? thank you.