Dropdown field on service items - ability to sort the list : Freshservice

Start a new topic

Implemented

Dropdown field on service items - ability to sort the list

Leigh Webster

started a topic 8 months ago

As the title suggest, it would be great to have the ability to sort the values in a dropdown list by:

- Alphabetical

- Manual drop & Drag

Manas Shukla

said 5 months ago

Hi Leigh,

We currently have an option to sort the value manually while you are creating a dropdown. You can use the dots on the left side of a choice to drag a choice. Does this help?

Leigh Webster

said 5 months ago

Sorry I worded this request incorrectly. I was requesting the ability to sort by either Alphabetical or manual drag and drop.

Alphabetical is currently not supported.