Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Start a new topic

Dropdown field on service items - ability to sort the list

As the title suggest, it would be great to have the ability to sort the values in a dropdown list by:

- Alphabetical

- Manual drop & Drag

2 people like this idea

Hi Leigh,

We currently have an option to sort the value manually while you are creating a dropdown. You can use the dots on the left side of a choice to drag a choice. Does this help?

Sorry I worded this request incorrectly. I was requesting the ability to sort by either Alphabetical or manual drag and drop.

Alphabetical is currently not supported.

Login or Signup to post a comment