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Add a fly-out to display the ticket view filter from within the ticket editing screen.

To change between different ticket view filters you currently always have to go to the Tickets screen first then select the filter you want to use. 

Could we add a feature to present the list of ticket view filters in a fly-out while still in the single ticket editing screen. Then I can go directly to the next view I wish to use after I save changes to a ticket, speeding things up immensely.

I envisage making the bread-crumb dynamic and the list of filters could fly-out when you click on it, something like this for example.


P.S. The order of the ticket filters should also be configurable for which there is an existing enhancement request).

1 Comment

Thank you for the feedback, James. We will consider this enhancement for one of our future updates.



Product @ Freshservice

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