Freshworks named the only Challenger in 2021 Gartner® Magic Quadrant™ for ITSM tools. Access Report

Start a new topic

Add more Requester fields into Filters

It would be good to have Location, Division and Department as choices under Filter, to create more specific requestor's searches and Dashboards. For example, in our business we are interested to see and compare tickets raised by different locations to find patterns and create improvement plans based on geographical aspects.Thanks.

2 people like this idea
Login or Signup to post a comment