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Discussions Freshservice Feature Requests

Unable to refence custom "DateTime" fields in API for tickets

When building an automator flow, the ticket fields that are of date-time data type are not available.  Is this a bug?

1 person likes this idea

Hi Ryan,


The workflow automator currently does not support date based automations. However, I will speak to our product team about the possibility of including this in our future roadmap and keep you posted.


Best Regards,

Team Freshservice

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