It seems like Freshdesk is not allowing updating of API Key of Jira Plus App, If i need to update the API key then i need to remove the app and make all the configuration again.
This is not the right way. Can someone from freshdesk look into it
Thank you for letting us know.
I have notified the app developer to look into this. Hopefully, they should be able to add this feature in the future releases.
i have the same problem, please take a look into it.
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Little help. Aman or Ivan.
If the problem still persists, can you post it on the new forum? I shall mention the concerned stakeholder directly.
Hi Aman & Ivan,
The new update of this app now has this problem solved.