UI/UX Design Enhancements
We’ve created Accessibility Compliant Components in Design System Management (DSM) for Freshservice. This design system is focused on a human-centred design approach. Including accessibility as a factor in our design approach will help us let people of visual ability to use our product. For this purpose, we’ve followed a thoughtfully defined palette of colors consistently.
Purpose of Change:
Improve design consistency across the product.
The colors have been chosen with aesthetics, usability, and product accessibility in mind.
Improve Contrast and Legibility which means Text and other meaningful information can be easily distinguished and read by users of the system.
Visually improve Keyboard focus color on the components of the form.
Better visual hierarchy means less cognitive load for the user.
Primary, Secondary, and Hyperlink colors have changed to accessible colors.
Standardized the Breadcrumbs to make users aware of their current location within the hierarchical structure of a product.
Changed all form components to an accessible component:
Input field, select box, checkbox, radio button.
Increased the color contrast of focus color for all components.
Call to Action button style has been changed (Flat color to Gradient).
Changed the typography - Standardized the font size, colors to increase the readability.
Standardized the iconography to maintain consistency across products.