Report: Top 10 - Open Tickets by customer
reports >
new report >
add condition >
company >
includes > [select 10 accounts]
add condition >
status >
includes > [open, pending]
Sanofar Jahaan
said
6 days ago
Hi Alessandro,
We hope you were able to create and run an Analytics report on the Open & Pending tickets in your instance as per your requirements.
If you still need any further assistance from our end, please feel free to reach out to us at support@freshservice.com.
For your reference: Generate Intuitive Reports Using Analytics Pro
Regards,
Sanofar
Alessandro Oehler
Hi Forum
Can someone advice me.
I would need an view on our (lets say Top 10) Customers and how many open or pending Tickets are in progress. Best would be a Chart and a table.
Tried several methods now and i was not able to create such a report.
Any hint would be helpfull
Thanks
Alessandro