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Report: Top 10 - Open Tickets by customer

Hi Forum


Can someone advice me.


I would need an view on our (lets say Top 10) Customers and how many open or pending Tickets are in progress. Best would be a Chart and a table.


Tried several methods now and i was not able to create such a report.


Any hint would be helpfull


Thanks

  Alessandro


Best Answer

Hi Alessandro,


We hope you were able to create and run an Analytics report on the Open & Pending tickets in your instance as per your requirements.


If you still need any further assistance from our end, please feel free to reach out to us at support@freshservice.com.


For your reference: Generate Intuitive Reports Using Analytics Pro


Regards,

Sanofar

reports >

new report > 

add condition > 

company > 

includes > [select 10 accounts]

add condition > 

status >

includes > [open, pending] 

Answer

Hi Alessandro,


We hope you were able to create and run an Analytics report on the Open & Pending tickets in your instance as per your requirements.


If you still need any further assistance from our end, please feel free to reach out to us at support@freshservice.com.


For your reference: Generate Intuitive Reports Using Analytics Pro


Regards,

Sanofar

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