Currently the only way to search or filter requesters are,
id
email,
mobile_phone_number,
work_phone_number,
This does make it difficult to search requesters as the "id" is set by Freshservice and the email is not always known or even set for all of our users.
Please could you either add a was to filter requesters by first name, last name or at least provide a way to list ALL requesters using
so that we can iterate through a complete list to find the requester details we want, currently only viewing the first 20 by default means that with this command I can only iterate through a small portion of requesters at a time.
I feel like not having the ability to filter by name is an oversight that makes it very difficult to use a tool effectively.
Rory Bedward
Currently the only way to search or filter requesters are,
id
email,
mobile_phone_number,
work_phone_number,
This does make it difficult to search requesters as the "id" is set by Freshservice and the email is not always known or even set for all of our users.
Please could you either add a was to filter requesters by first name, last name or at least provide a way to list ALL requesters using
'https://domain.freshservice.com/api/v2/requesters'
so that we can iterate through a complete list to find the requester details we want, currently only viewing the first 20 by default means that with this command I can only iterate through a small portion of requesters at a time.
I feel like not having the ability to filter by name is an oversight that makes it very difficult to use a tool effectively.
Rory