Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report

Start a new topic

Sort columns by selected headers

I want to be able to SORT the Columns (like in excel).

If I click on REQUESTER header, all the TICKETS should SORT A-Z by the requester name.

If I click on STATS header, all the tickets should sort and group by STATUS.


It's so simple. 


10 people like this idea

+1 on this request



1 person likes this

This is a very important feature and I have asked before.  All of the other Helpdesk allows you to do this and is a hindrance not having this.

Login or Signup to post a comment