Currently you can only see your tasks on the dashboard when you add the Score Card widget. To see what unassigned tasks belong to your group, you need to navigate to the tasks section.
I suggest adding the ability for us to see our groups unassigned tasks on the dashboard as a Score Card widget.
This is a fair ask, Leigh. We are working on enhancing Freshservice's Task Management. We will add this to the backlog of items.
Thank you for the feedback.
Product @ Freshservice
I see the last reply was 6 months ago. I need this as well as our workflow pushes tasks to a group and I really need this showing on the dashboard which was built to be our single reminder page of seeing everything going on but can't see Group assigned tasks.
Any update on where this is in the pipeline?
This is an important feature for us as well. Right now it is very hard to locate tasks that are assigned to groups but not individuals.