[FREE WEBINAR] 3 Ways ESM in Freshservice helps in Returning to Work | 10 AM PST | 11 AM AEST | 11 AM CEST - 10th Sept SAVE YOUR SEAT

Start a new topic

Workflows - Link conditions/actions to another action

Currently I find myself having to duplicate workflows and/or actions because the workflow designer doesn't allow us to link to another action. See the below example where I have a workflow with multiple conditions, actions...however the last two actions are always the same. 


If we were able to link a condition/action to an existing action, I wouldn't need to copy/paste the second two actions over and over.


image



9 people like this idea
Login or Signup to post a comment