Refresh Connect - An exclusive online summit for CX, IT, sales, and marketing superstars | Get Access
+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
Within the new Tabular ticket view, the functionality to:
1. Sort by custom headers instead of the defaults
2. Sort by multiple headers (e.g Priorty AND Due by)
3. Group tickets by custom field value (e.g Section for Overdue, response required etc. Sorting would follow after grouping).
Jordan Weekes
Within the new Tabular ticket view, the functionality to:
1. Sort by custom headers instead of the defaults
2. Sort by multiple headers (e.g Priorty AND Due by)
3. Group tickets by custom field value (e.g Section for Overdue, response required etc. Sorting would follow after grouping).
5 people like this idea