Accessing Service Request Details Through API
Vaishali Pillai
said
3 months ago
Hi Joshua,
For getting the details of requested items using API, please try the below callback URL
https://yourdomain.freshservice.com/helpdesk/tickets/143#requested_items.json
Hope this helps.
Happy supporting!
Joshua Lowe
Hey all,
Trying to get request details from the API for a Service Request.
Currently, I am getting all the information in red, like requester name, description, etc. But I can't find any way to get the "Request Details" through the API (in purple).
Does anyone have any experience with this?
Cheers.