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Probe import of AD users - new option to delete Requesters where AD user account is locked

We can use the Probe to import AD user accounts as Requesters.  However, when an AD user account is locked, the Requester record in Freshservice remains valid and usable.  


Can we have an additional Probe setting to choose whether locked AD accounts will result in Requesters being automatically marked as deleted?


1 person likes this idea

Absolutely need a way to automatically cleanup disabled user accounts.

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