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Email templates for different Email Support Channels

Would like to have the ability to create different Agent Reply Templates for each of the Email Support Channels that are active. So that when you choose the "From" address, it would update to that set template. We have several different email channels and different departments using them that would like to have different logos and footer text added. 


2 people like this idea

This is something we could really utilize, as I have different departments using FS and they would like to have information relevant to their department in the template

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