One of our vendors are using Freshservice and we are looking into doing the same.
Are there any possibilites two integrate 2 freshservice instances fo easy ticket creation/sharing?
We do have the option of integrating two Freshservice instances using API calls and webhooks. Apart from this, you can also take a look at our Marketplace for seamless integrations with Slack, Trello, PagerDuty and much more. We also have the possibility of developing applications to suit your requirements.
It’d be great if you could raise a ticket with us by sending us an email of the exact workflow you’re looking to achieve to firstname.lastname@example.org and our team will be happy to assist you with the same!