Free Webinar: [New] Patch management for remote teams | 10AM PST - 28th May, 2020 Save your seat
+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
we send mails to dispatcher if a SLA is breached.
now, we recogniced, that this mail is not logged in the activities
we want to have a entry activities of a ticket if mail was send to dispatcher
Dohmen, Johannes
we send mails to dispatcher if a SLA is breached.
now, we recogniced, that this mail is not logged in the activities
we want to have a entry activities of a ticket if mail was send to dispatcher
2 people like this idea