[FREE WEBINAR] 3 Ways ESM in Freshservice helps in Returning to Work | 10 AM PST | 11 AM AEST | 11 AM CEST - 10th Sept SAVE YOUR SEAT

Start a new topic

Use "Reporting Manager" in condition

In my workflows, I need to check the requestor's reporting manager.  Specifically, I need to catch when the requestor's reporting manager is NULL, otherwise the workflow will hang when I send out an approval email to the manager.




2 people like this idea
Login or Signup to post a comment