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we would need a placeholder, which returns he user, which is logged in, because very often we reply to a ticket, which is not assigned directly to us. so, we would use the placeholder for the logged-in agend instead of he "assigned user"-placeholder
Dohmen, Johannes
we would need a placeholder, which returns he user, which is logged in, because very often we reply to a ticket, which is not assigned directly to us. so, we would use the placeholder for the logged-in agend instead of he "assigned user"-placeholder
2 people like this idea