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Discussions Freshservice Feature Requests

Default Ticket Sort Options

Hi 


I'd like to be able to sort tickets in a number of ways that are not available at the moment.


1. Sort by Ticket Number

2. Sort by Due By Date - This is super important to be able to manage SLA's

3. Ability to customise my sort filter for any field in the ticket


Thanks

5 people like this idea

Thanks for the feedback, Crede. We have added this to our backlog. I shall update this thread when we are closer to picking this up.


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Sundar

Product @ Freshservice

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