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Default Ticket Sort Options


I'd like to be able to sort tickets in a number of ways that are not available at the moment.

1. Sort by Ticket Number

2. Sort by Due By Date - This is super important to be able to manage SLA's

3. Ability to customise my sort filter for any field in the ticket


5 people like this idea

Thanks for the feedback, Crede. We have added this to our backlog. I shall update this thread when we are closer to picking this up.



Product @ Freshservice

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