Default Ticket Sort Options : Freshservice

Start a new topic

Default Ticket Sort Options

started a topic over 2 years ago

I'd like to be able to sort tickets in a number of ways that are not available at the moment.

1. Sort by Ticket Number

2. Sort by Due By Date - This is super important to be able to manage SLA's

3. Ability to customise my sort filter for any field in the ticket

Thanks

1 Comment

said over 1 year ago

Thanks for the feedback, Crede. We have added this to our backlog. I shall update this thread when we are closer to picking this up.

Sundar

Product @ Freshservice