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TV display option

We have a TV display that keeps track of current affairs.

Would it be possible to generate a customized report from the current affairs and display this in here? Currently reports are from 1 day in the past.

(SLA's met, 
Urgent problems
Amount of logged in agents, that kind of information..)

47 people like this idea

I've been using dashing ( ).  There's a freshdesk widget that uses the FreshService API.

We display ticket load, overdue tickets, etc.

1 person likes this
Could you help us to build a dashboard using the Or tell us how did you du that?

Thank ya!


1 person likes this

To use

I installed Dashing on Ubuntu running on a workstation attached to the TV (a Raspberry Pi could work) as described in the "Getting Started" section on:

I downloaded the FreshDesk widget from: (You can use GEM to install too.)

I changed the sample Dashing Job file to the correct URL and pointed it to my widget.  (Sample "Open Tickets per Agent" Attached.)


2 people like this

From what I can see from the site that the dashing is no longer being used.

This is what we need. Also Windows support too.

2 people like this

I would like to add my vote to those seeking this option.

1 person likes this

This would be handy, my IT team are situated near the directors, and it would be advantageous to be able to display this so they can see how we are travelling.

1 person likes this

We would definitely like this to be implemented; seems to have been a request for a while, is it coming soon?

2 people like this

Is there any news regarding Dashboard with KPI?

2 people like this

We are also very interested in a dashboard option...

2 people like this
Yes, we need this feature

2 people like this

I would be interested in the dashboard being refreshed every x sec's and allow to be customised

1 person likes this

Is this thing on...

Where is this on the roadmap? Four years seems like a very long time.

Would like some feedback about the status of this Ticket. Or perhaps there is a proper workaround that can be used for this?

2 people like this

Yes, please provide an ETA. Thanks! 

1 person likes this

This feature would be helpful to us as well.

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