Attaching third party ticket numbers associated with request
B
Barnaby Booth
started a topic
21 days ago
it would be quite useful to be able to associate a third party ticket number with the call, (maybe under child tickets) so when talking to a provider for the second or third time about an issue that you have escalated to them you don't have to trawl through your stored e-Mails and notes to find their ticket number
Barnaby Booth
it would be quite useful to be able to associate a third party ticket number with the call, (maybe under child tickets) so when talking to a provider for the second or third time about an issue that you have escalated to them you don't have to trawl through your stored e-Mails and notes to find their ticket number