[FREE WEBINAR] 3 Ways ESM in Freshservice helps in Returning to Work | 10 AM PST | 11 AM AEST | 11 AM CEST - 10th Sept SAVE YOUR SEAT

Start a new topic

Change request Lifecycle / go on next step when the all the tasks are completed

When all the requested tasks have been completed, it should be nice that the status of the change goes to the next step automatically.


The actual behaviour is to change manually the step, changing the status field.


The feature should be that the admin choose in Change Lifecycle on each step with a checkbox "Go on next step automatically when all tasks completed"


In the same way as the checkbox "All tasks in the change are complete"


Thanks




1 person likes this idea

Thanks for the feedback, Mathieu. We will take this up for our future roadmapping consideration.

Login or Signup to post a comment