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Assets / CMDB in Workflow Automator

Today, it is not possible to action on Assets trough the Workflows (Tickets / Problems / Changes)

And for me it is not normal, Assets are in the middle of our processes and we could have the way to act / modifiy the status of a CI, in particular in case of a change.

A ticket could also impact an Asset and add info in automatic, not manually.


2 people like this idea
Hi Mathieu, Automations for assets is planned for development. You'll find more details here:https://support.freshservice.com/support/discussions/topics/50000000418