[Free webinar] 6 Ways to Return to Work with Ease using Freshservice Integrations | 10 AM PST - 9th July, 2020 Save your seat

Start a new topic

Reports and Analytics / Agent Activity

It should be very great to have Metrics on Agents Usage.


How many connections / month

Time Activity on platform.

...


It is usefull for some of agents to see if they need a full time agent licence or One Day pass.


Thanks. 


2 people like this idea
Login or Signup to post a comment