[FREE WEBINAR] 3 Ways ESM in Freshservice helps in Returning to Work | 10 AM PST | 11 AM AEST | 11 AM CEST - 10th Sept SAVE YOUR SEAT
+1 (866) 832-3090
+91 (44) 6667 8040
+44 (800) 808 5790
+61 2 8188 4692
It should be very great to have Metrics on Agents Usage.
How many connections / month
Time Activity on platform.
...
It is usefull for some of agents to see if they need a full time agent licence or One Day pass.
Thanks.
*Mathieu Fedele*
It should be very great to have Metrics on Agents Usage.
How many connections / month
Time Activity on platform.
...
It is usefull for some of agents to see if they need a full time agent licence or One Day pass.
Thanks.
2 people like this idea