Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report

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Add fields to Data Export

Data export is a great new feature. Really helps with some reporting needs.

I would like to see Parent Ticket ID added to the available ticket fields in Data Export.

Additionally I would like to see Requester Location added. You have Agent Location which isn't really useful in our reporting. But the ability to find out which location is our support driver is important.

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