Start a new topic

Bulk task management

It would be useful to have functionality to bulk update tasks assigned to a ticket

As an example, we have scenarios which create a number of tasks. Once the tasks are created, the agent has to go into each task individually and update the assigned to, due dates.

If would be useful to be able to select some or all the tasks and update these details in one step.

1 person likes this idea
Login or Signup to post a comment