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Introducing Timeline View and Gantt chart

Project owners and Project portfolio managers can now visualize the overview of all/respective projects they own in their organization against a timescale. The feature comprises of two views: 


  • Timeline view - This view is helpful if you’re a project portfolio manager, and would want to understand what are the current projects being executed in your organization. The timeline view displays all the projects against a linear timescale, representing the project duration, current status and whether it is critical/overdue or not.

  • Gantt view - This view is helpful if you’re a project owner and would like to get a detailed overview of the project you’re owning. The Gantt Chart view represents the tasks, its sub-tasks, task status and their dependencies against a linear timescale. 

Additionally, a project owner can now mitigate risks around not completing the project on time by moving around tasks within the project. Also, any task going beyond its original completion date can now be extended, which automatically adjusts the next dependent tasks without manually changing its duration. A Project Owner can also create dependencies among the project tasks using the Gantt Chart.

You will get the option to perform these actions when you hover the mouse pointer over the project of your choice. 

The feature is live and is available for all Freshservice accounts.

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