Forrester's Total Economic Impact of Freshservice on IT Service Management Download Report
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Hello,
We just started to roll out Freshservice
We would like to report on the number of ticket created by a specific group
We need this kind of KPI for billing purpose, specifically for external partner
At first, it seems that it is possible to search by requestor, but not by creator
Is it something we missed or is it a missing features ?
Thanks
Kim LT
Hello,
We just started to roll out Freshservice
We would like to report on the number of ticket created by a specific group
We need this kind of KPI for billing purpose, specifically for external partner
At first, it seems that it is possible to search by requestor, but not by creator
Is it something we missed or is it a missing features ?
Thanks