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Combined view of Tickets, Projects and Tasks

Is there a way to have a combined view of all my tickets, projects that I own and tasks assigned to me? 

I use all three components of FS and really would like an easy way to see everything assigned to me and/or that I own (ticket or project). 


Best Answer

Hi Justin,    


You can make use of the Custom Dashboard to view Tickets, Tasks, Problems, Changes & Releases, this will give you an overview of all the modules. Project management is not currently supported over Dashboard.    


You can also make use of Analytics to build your own Dashboard with all the modules except the Project management, We will pass the Project management enhancement request to our Product team.

Answer

Hi Justin,    


You can make use of the Custom Dashboard to view Tickets, Tasks, Problems, Changes & Releases, this will give you an overview of all the modules. Project management is not currently supported over Dashboard.    


You can also make use of Analytics to build your own Dashboard with all the modules except the Project management, We will pass the Project management enhancement request to our Product team.

have there been any updates for this request?


thanks.

Hi Epolin,


We still haven’t enabled the API’s for Project management yet. This is currently being developed and once its deployed, we will start integrating Project management with the Dashboard module in Freshservice. We will keep you posted upon further updates.


Thanks,

Sanofar

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